Priority Support: Fastest, Smartest, and Tailored Assistance For
Priority Support
Priority Support offers the fastest, most personalized assistance to customers, with direct access to expert agents and quickest resolutions. This guide covers key features, how to enable it, and how to leverage its benefits.
What is Priority Support?
Priority Support is a premium feature designed to provide the fastest and most personalized support. Customers are connected with highly skilled agents who offer immediate assistance, ensuring the quickest resolutions and the best possible service.
What Are the Benefits of Priority Support?
- Queue Jumping: Be placed at the front of the support line.
- Direct Tier 3 Assignment: Get routed to the most experienced agents.
- Human-Only Support: No AI, just real agents.
- Video Call Priority: Ability to immediately request a video call.
- Quickest Resolutions: The quickest wait times and highest tiered experts combine to result in the fastest resolution.
How Is Priority Support Different from Regular Support?
| Features | Regular Support | Priority Support |
| Queue Position | First come, first served | Front of the line regardless of volume |
| Agent Assignment | Tier 1 | Direct Tier 3 Assignment |
| Video Call Access | Dependent on volume | Immediate request regardless of volume |
| Personalized Support | No | Yes |
What does personalized support mean in Priority Support?
Personalized support means that since you are always assigned to our Tier 3 agents, you are more likely to be assigned to someone who has worked on your account previously. This enables them to offer more personalized assistance, resolving issues more efficiently and providing the best overall experience.
🔥 Priority Support isn’t just fastest; it’s smarter, more personal, and built to keep you moving forward. Fill in your details below to get started today.