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Published: Oct 23, 2025, 07:39 PM
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Understanding Sub-Account Level User Roles and Permissions

Managing user access across multiple levels of your organization can be complex. This guide will help you understand account-level roles, their permissions, and how to manage them effectively, ensuring the right users have the right access.



How to Change User Roles

Admins can modify a user’s role in a few steps:


1- Navigate to Settings > My Staff.


2- Click the Edit (pencil) icon next to the user.


3- Scroll to User Roles and expand the section.


4- Select the appropriate role for the user.




5- Save your changes.


This ensures users have permissions appropriate to their responsibilities and prevents unauthorized access.